Tuned Yota — Shipping & Returns
Tuned Yota is an Authorized AMSOIL Dealer. When you order AMSOIL products through our site, the order is sold, billed, shipped, and fulfilled by AMSOIL Inc. on amsoil.com — we never touch your payment, and your purchase is protected by AMSOIL's own shipping and return policies. This page summarizes both so you know exactly where you stand, and tells you how to start a return. "Tuned Yota" is a registered assumed name (DBA) of 1st Minnesota Lending, LLC, a Minnesota limited liability company.
Shipping
- Free shipping on orders of $100 or more in the contiguous United States — for both online/catalog customers and Preferred Customers.
- Orders under $100 ship for a flat rate of $12.99.
- Fast turnaround: more than 98% of orders placed by 5 p.m. Central, Monday–Friday, are processed and shipped within 24 hours and arrive within 3 business days via ground delivery, direct from AMSOIL's regional distribution centers.
- Alaska & Hawaii: shipping options and charges are determined when the order ships. Canada: free shipping on orders of $130 or more; smaller orders ship for a flat $14.99.
Full details are on AMSOIL's Shipping Information page.
AMSOIL products — 30-day returns
- Return window: 30 days from the date of purchase.
- Condition: products must be unopened, currently marketed, and in resalable condition.
- Refund: 100% of the purchase price plus sales tax, minus the original freight charges. Refunds go back to the original form of payment — if the order was paid by credit card, the card is reimbursed.
- Return shipping (AMSOIL purchases): No prepaid return label is included in your package. You arrange and pay for shipping the product back to an AMSOIL distribution center. If your return is due to a manufacturer's defect, AMSOIL will reimburse your return freight charges after inspecting the product.
- Refund timing (AMSOIL purchases): Refunds are issued to the original form of payment. AMSOIL does not publish a specific processing timeframe — if you need to know when to expect your refund, contact AMSOIL Customer Service at (800) 777-7094 or customerservice@amsoil.com.
Exchanges — 90 days
Unopened, currently marketed, resalable products may be exchanged within 90 days of purchase with no restocking fee. Exchanged products must be of equal or lesser value than those returned; exchanges do not involve cash refunds or account credits.
How to start a return
Because AMSOIL fulfills every order, returns are handled directly by AMSOIL Customer Service:
- Phone: (800) 777-7094
- Email: customerservice@amsoil.com
- Online: through your account on amsoil.com
Note: AMSOIL does not provide prepaid return labels — you will ship the product back at your own expense (reimbursed after inspection if the product is defective).
The complete, authoritative policy is published at AMSOIL's Return Policy page. If anything on this page and AMSOIL's policy ever differ, AMSOIL's policy governs.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or isn't what you ordered, contact AMSOIL Customer Service (above) right away — they will make it right. AMSOIL lubricants are also backed by the AMSOIL Limited Warranty covering product performance in your equipment. If a defect is confirmed after inspection, AMSOIL reimburses your return shipping costs.
Tuning services & installed hardware
Calibration installs, supercharger systems, and other in-person work are scheduled services, not mail-order products, so this return policy doesn't apply to them. For anything about your appointment, quote, or installed hardware, just reach out to us directly — we'll take care of you. See also our Terms & Conditions.
Questions? We're here
Even though AMSOIL processes the transaction, you're our customer. If you're unsure whether something is returnable, need help reaching AMSOIL, or anything else — call or text (612) 406-7117 or email info@tunedyota.com and we'll help you sort it out.